Terms of Use

Acceptance of Terms: Your purchase from www.sparrowpoetry.com.au is subject to certain Terms and Conditions. When you place an order you acknowledge that you have read these terms in detail and agree to bind by the terms documented here:

Material for Printing: When making a purchase, you agree that you have read our website, researched independently and understand the material on which we are printing. You agree that www.sparrowpoetry.com.au will not be responsible if the materials were thought by the purchaser to be something other than those advertised on the website.

Changes to Your Order: You agree that you have carefully reviewed the product details before actually placing your order. We are not responsible for revising or canceling orders once an order has been placed. However we will endeavor to make changes where possible if we are notified in a timely manner.

Colors in the Final Print: You agree that www.sparrowpoetry.com.au prints do not guarantee that the final colours of your purchased print will be exactly as shown on your screen. We work hard to ensure the colours on the print are as close as possible to the colours on the screen but cannot guarantee a 100% match. All screen settings are different and the colours displayed on your screen may be different to that of the final printed product.

Return and Refund: We will provide a replacement if the product is damaged during transit or during the delivery process.

 

You agree that in such circumstances you will be required to take a photograph of the broken product and send it to our support team. Upon receipt of the product or the print, we will send a replacement of the product or will issue a refund to the card you used to pay with at the time of purchase.