Privacy Policy

At Sparrow Poetry we pride ourselves on offering a safe and secure online environment for our customers. We respect your right to privacy online and we will hold your detailed user information in confidence.

Asking for your information: We will ask for your personal information when you:

  • Order a print or product.

You may be asked to enter: your name, email address, mailing address, phone number or credit card information.

 

Personal Information Privacy: We take appropriate steps to keep your personal information confidential. Those steps include:

  • Limiting access to user information databases.
  • We will not sell, rent, or give away our users’ personal information to other companies for use in selling their products or services.

Order Information Privacy and Credit Card Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information:

  • We provide the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology to safeguard it…

 

Cookies:

To keep track of cart data, we makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps our shopping cart software know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

 

We also use Google Analytics & advertising cookies. See below.

 

We use Square  Payments to process credit card payments, we protect your information by encryption using an SSL certificate you should see a padlock in the address bar when entering your payment information. We also secure all pages on our website with encryption so your connection is always secure.

Analytics

To improve your experience on our site www.sparrowpoetry.com.au we use cookies. Cookies are an industry standard and most major websites use them. It is a small text file that our site may place in your browser as a tool to remember your preferences and keep items in your cart if you inadvertently close the browser window. You may refuse the use of cookies by selecting the appropriate setting s on your browser, however please note that if you do this you may not be able to use the full functionality of our website.

 

Our website uses Google Analytics, a service which transmits website traffic to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage use.

We also use Google advertising and re-marketing features, to serve you future advertisements regarding our products. We do not pass this informtion onto any third parties.

Here is some more information on  Google Analytics’ currently available opt-outs for the web.

Opt out of any Google analytics or advertising tracking

Use this link to opt out of any Google Analytics tracking: https://tools.google.com/dlpage/gaoptout?hl=en

Your Consent: By using our site, you consent to our privacy policy.

Changes to our Privacy Policy: We reserve the right to alter or change this privacy policy at any time.

Contacting Us: If you have any questions regarding the privacy statement, the practices of this site, or your dealings with us, please don’t hesitate to contact us at help@sparrowpoetry.com.au or via the contact form on our Contact Us page.